SpotWays works across industries and sectors and can benefit any organization with field operations.
Healthcare and Pharma
- Field Rep movement Analysis, Time & Motion study - Time spent with hospital / clinic and sales
- Geo-Spatial Sales vs Rep deployment analysis
- Call Reporting
- Samples Management
- Territory & team deployment management: Grouping / Clustering of Customer Zones
- Monthly Business planning
- Services Management - Dispatch management, Nearest person / Idlest person first etc.
Sales and Marketing
- Retailer, Farmer and Distribution point locations & their management
- Sales beat paths / journey plans with auto-optimization: Optimized Route Mapping & Tracking
- Territory & team deployment management: Grouping / Clustering of Customer Zones
- Order booking & POS, Sales Force Automation (SFA)
- Optimized Delivery Management and Vehicle Planning
- Customer penetration / Voids coverage maps
- Thematic Maps with parameters for business insights
Financial Services
- Customers / Borrowers & their location Management
- Lead generation & Management from field
- Account Opening & KYC Management with hand-held device
- Routing / Journey Plans of field staff along with tracking adherence
- Territory & team deployment management: Grouping / Clustering of Customer Zones
- Loan Utilization inspections, Audits etc.
- Calls management / Time spent with customers, Attendance
- Customer penetration / Voids coverage maps
- Thematic Maps with parameters for business insights
Surveys, Audits, Research & Inspections
- Store & Merchandise Display Audits with Location tagging
- Market Research with location intelligence & Customizable forms
- Optimized Team deployment & Routing
- Transparent and Real-time response monitoring
- Projects & Inspections with pictures and Location intelligence
- Data Management & Display on multiple dimensions with maps
Maintenance and Repair
- Tracking Motion, Time and Activity, Attendance
- Analysis of time-spent at Site / Installation
- Customer visits and results analysis
- Scheduled/Planned vs Deviation of Routes/Visits
- Inspections, Service Reports, Audits & Surveys
- Ordering parts, Actions/L2 Consultations
- Customer Feedback Generation - CRM
- Collections / Receipts, Customer Visits
- Customer Sites vs. Field Force Alignment/Mapping
- Optimized Distribution and Area Management of Service teams
- Vist Route Plan, Servicing, Scheduling Optimization
Delivery and Hyper-local
- Positioning-Allocation of Delivery teams and Vehicles
- Allocation of Tasks and Routes
- Optimized Loading and Routing
- Smart Scheduling
- Delivery-Visit authentication
- Alerts and Geo-fences
- Customer Feedback
- Picture driven incident management Navigation of Last Mile