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SpotWays can be leveraged by any organization with feet-on-street for a variety of activities from field-force planning to automation.



Healthcare and Pharma

  • Field Rep movement Analysis, Time & Motion study - Time spent with hospital / clinic and sales
  • Geo-Spatial Sales vs Rep deployment analysis
  • Call Reporting
  • Samples Management
  • Territory & team deployment management: Grouping / Clustering of Customer Zones
  • Monthly Business planning
  • Services Management - Dispatch management, Nearest person / Idlest person first etc.

Sales and Marketing

  • Retailer, Farmer and Distribution point locations & their management
  • Sales beat paths / journey plans with auto-optimization: Optimized Route Mapping & Tracking
  • Territory & team deployment management: Grouping / Clustering of Customer Zones
  • Order booking & POS, Sales Force Automation (SFA)
  • Optimized Delivery Management and Vehicle Planning
  • Customer penetration / Voids coverage maps
  • Thematic Maps with parameters for business insights

Financial Services

  • Customers / Borrowers & their location Management
  • Lead generation & Management from field
  • Account Opening & KYC Management with hand-held device
  • Routing / Journey Plans of field staff along with tracking adherence
  • Territory & team deployment management: Grouping / Clustering of Customer Zones
  • Loan Utilization inspections, Audits etc.
  • Calls management / Time spent with customers, Attendance
  • Customer penetration / Voids coverage maps
  • Thematic Maps with parameters for business insights

Surveys, Audits, Research & Inspections

  • Store & Merchandise Display Audits with Location tagging
  • Market Research with location intelligence & Customizable forms
  • Optimized Team deployment & Routing
  • Transparent and Real-time response monitoring
  • Projects & Inspections with pictures and Location intelligence
  • Data Management & Display on multiple dimensions with maps

Maintenance and Repair

  • Tracking Motion, Time and Activity, Attendance
  • Analysis of time-spent at Site / Installation
  • Customer visits and results analysis
  • Scheduled/Planned vs Deviation of Routes/Visits
  • Inspections, Service Reports, Audits & Surveys
  • Ordering parts, Actions/L2 Consultations
  • Customer Feedback Generation - CRM
  • Collections / Receipts, Customer Visits
  • Customer Sites vs. Field Force Alignment/Mapping
  • Optimized Distribution and Area Management of Service teams
  • Vist Route Plan, Servicing, Scheduling Optimization

Delivery and Hyper-local

  • Positioning-Allocation of Delivery teams and Vehicles
  • Allocation of Tasks and Routes
  • Optimized Loading and Routing
  • Smart Scheduling
  • Delivery-Visit authentication
  • Alerts and Geo-fences
  • Customer Feedback
  • Picture driven incident management Navigation of Last Mile